TMB - Your Trusted Hospitality Technology Partner
For more than 35 years, TMB has delivered innovative hospitality technology solutions across the globe. Today, TMB supports over 650 hotels in 55 countries. As the leading hotel IT managed services provider, we support your IT infrastructure, cybersecurity and guest technology.
Experts in Hospitality Technology
The hospitality sector is unique; and so are the technology challenges behind it. From digital transformation to guest‑facing systems, TMB helps hotels operate efficiently, protect sensitive data and deliver consistently exceptional service.
Co-Managed IT for Hotels
We work as an extension of your internal teams, helping deliver your IT strategy while removing day‑to‑day pressure. From Service Desk support to infrastructure oversight, we provide the expertise and resources your hotels rely on.
Access Control & CCTV
From traditional RFID access control to modern keyless entry and integrated CCTV systems, TMB delivers complete hotel security solutions. Our systems are designed to keep your property secure, compliant, and guest friendly.
Hotel Telephony Services
TMB delivers cloud, hybrid and on‑premise communications solutions for hotels, with seamless PMS integrations and AI‑driven call handling. Our experts design, install and support reliable voice systems built for hotels.
650+
hotel customers
Across
55
countries
24/7/365
support available
Proven Expertise – Why Hotels Trust TMB
Hotels trust TMB because we understand hospitality deeply, respond quickly, and support operations around the clock. Our end‑to‑end capabilities replace the complexity of multiple suppliers, while our approachable, transparent culture helps us work like part of your team. Customers value the trust, reliability and expertise we bring to every property, resulting in fewer disruptions, smoother migrations and stronger security giving hotel teams confidence and peace of mind.
- Deep hospitality understanding that reduces friction and accelerates onboarding
- Reliable, responsive 24/7 support with fast escalation and experienced engineers
- End‑to‑end technology partner covering IT, telephony, cloud, security and networks
- Strong cultural fit, openness and trusted long‑term relationships
- Clear, measurable outcomes: fewer issues, reduced IT burden, stronger security and smoother operations
Our Mission
At TMB we specialise in delivering co-managed technology and security solutions tailored for the hospitality sector. Our team delivers secure, seamless and scalable services that protect operations and empower innovation.
Our Values = Trust
• Transparency and integrity in all our communications and actions.
• Respect for our colleagues, ourselves and our clients.
• Uphold the highest standards and take pride in all our activities and ideals.
• Service, put the customer at the forefront of everything we do.
• Team, work as one team and treat colleagues with trust and respect.
Our History
TMB Systems Group (TMB) is a privately owned company established in 1989 and has over 90 members of staff. Based in the south of England, the company has enjoyed continued growth and expansion across the hospitality market.
Our Core Services
As a specialist co-managed service provider for the hospitality sector, TMB delivers a comprehensive range of services designed around the needs of today’s hotels. Most importantly, we understand your world, and we design solutions that remove complexity for your teams while improving outcomes across your properties.
Our 24/7 Service Desk gives your teams immediate support whenever they need it, backed by proactive monitoring that flags issues before they disrupt operations. We help keep your teams productive and your systems running reliably.
We deliver modern, reliable communications for hotels. Our solutions include PMS integration and seamless upgrades from ageing systems, improving operational efficiency, reducing call costs and enhancing the guest experience.
Our layered cybersecurity services protect your team from evolving AI threats with continuous monitoring, endpoint protection and vulnerability management. We provide compliance guidance and staff training to strengthen your security.
As a Microsoft partner, we design, deploy and support Azure and Microsoft 365 environments. Whether migrating core systems or expanding capabilities across multiple sites, our solutions ensure your hotel operations remain resilient, flexible and ready for growth.
Our APM certified consultants and project managers can oversee every stage of your technology rollout - from planning and design to delivery and coordination. With clear communication and execution, we ensure projects launch smoothly, on time and in alignment with your goals.
We design, install and support wired and wireless networks that provide the property‑wide connectivity hotels rely on. From secure LAN to fibre‑backed WAN and enterprise‑grade Wi‑Fi, our network solutions keep your guests and teams connected across every site.
Latest News
Stay up to date with our latest news, insights and developments from across TMB.
Hotels trust TMB because we understand hospitality deeply, respond quickly, and support operations around the clock. Our end‑to‑end capabilities replace the complexity of multiple suppliers, while our approachable, transparent culture helps us work like part of your team. Customers value the trust, reliability and expertise we bring to every property, resulting in fewer disruptions, smoother migrations and stronger security giving hotel teams confidence and peace of mind.