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Interstate Europe Hotels

To optimise their voice and data circuit provision,.

Case Study

Interstate Europe Hotels & Resorts operates hotels for owners under all major franchised lodging brands and offers a complete suite of hotel management services in the United Kingdom.

TMB were asked by Interstate to review the voice and internet circuit provision for all the hotel properties in the UK and Ireland and make recommendations to optimise the provision of these circuits.

TMB undertook a hotel by hotel review of:

  • Telephone lines – TMB reviewed the cost and the purpose of the phone lines installed at each site
  • Internet circuits – TMB reviewed the cost and whether the internet circuits product was the optimum product available based on the bandwidth being achieved

Following the review of all the hotels, TMB identified:

  • potential overall cost savings of 24% across the hotels
  • A large amount of telephone lines and DDI ranges that were not in use and could be cancelled
  • a number of hotels where a significant upgrade to the internet provision was possible with no cost impact

Following the review TMB was employed to implement the recommendations. TMB planned and executed a migration of the circuits at no cost or disruption to the hotels. The sites are now benefitting from cost savings and service enhancements.

For more details contact your TMB Systems account manager or call us on 0844 511 2021

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